Hi!
I am a humble user of your popular email service gmail.com. Like most of the people in this world I have been in awe and have high regard for almost everything that you people have done.
I have had blind faith in every product that you guys came up with.I even dedicated a post to you. But my experience over the past week has been terrible. I will restate my problem again. Since over a week now I have been unable to send any mails from my primary account which is ______@gmail.com. Everytime I try sending a mail the message that I get is " Your message could not be sent because you have exceeded your mail quota". It tells me that I have used 2770 MB out of a total of 2774 MB. I have now deleted almost all my mails from Inbox/Spam/Chats/Trash/Starred/Send mail folders and there are hardly any attachments left but still that figure of 2770MB never decreases! I have exchanged 10 mails with your automated response id "mail-support@google.com" but that has'nt helped either. So what do I do now? The worst part is that if it was any other company I would have googled to find the number of the helpdesk but in this case I can't even find any kind of contact number. Now do'nt tell me to go on to the discussion forums because I have tried my luck there too but it has'nt helped at all.
When this problem started I thought "If I email these people they surely will fix it in a day or two", I do'nt know why, but I had this blind faith,maybe because you were "the company without flaws".But that faith is slowly taking a beating. The realisation that you are just another corporation which too has chinks in its armour is setting in.
Some people said "Get a new account what is the big deal?", I had thought the same too, before I was faced with this situation. That email id has become my identity, and I do'nt want to lose it.
If this was some government office in india then I sure would have found some uncle's distant relative working in that office and got my work done but this is corporate america, here the rules are different, infact there are no rules formed so I have no idea how to approach this matter further. I did find the names of all you top notch executives but I do'nt know how I should approach this matter further.
I never knew a mere email address could become such a big deal but for the last one week it truly has.
Regards,
Ajj Kaim
5 comments:
They are busy acquiring the websites like youtube etc.. since your website is popular too .. why not make them a deal.. they might be interested.. he he..
Good Luck
I am a google fan too :-) cuz .. thats how I found ...
hey one of frd works for google ,indian style ,oh ji tusi fikar na apni guddi uthe kam kardi thoda kam ta banya paye" don't laugh at my punjabi (just to remind u i'm frm malwa).
mmm... ok i tell u what... if you have other mail address such as yahoo or hotmail, try sending them the mail via the other mail addresss... maybe they didn t receive the mail which u sent via gmail
u r a fucking piece of shit
The best thing about Google is their PR; it makes amazing hype. For that matter, google-maps sucks comapred to MS-Streets & Trips or Mapquest.
Having said that, i still feel its one of the best places in silicon valley.
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